Last Updated: 16/11/2025
This Privacy Policy explains how PAX (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you access our website, services, or related platforms (collectively, the “Services”). By using our Services, you agree to the practices described in this Privacy Policy.
We may collect the following categories of information:
Full name
Email address
Phone number
Identification details (if required for tenancy or verification)
Payment details (handled securely via third-party processors)
Property listings and descriptions you submit
Tenant/landlord account details
Maintenance request information
Communication preferences
IP address
Browser type and version
Device information
Pages visited and time spent
Cookies and tracking data
We collect information in the following ways:
Directly from you: when you register, fill forms, submit listings, or make payments.
Automatically: through cookies, analytics tools, and server logs.
From third parties: such as payment processors or verification partners.
We use your information to:
Provide and improve our Services
Verify identity and manage user accounts
Facilitate rent payments and financial transactions
Communicate updates, notices, and service alerts
Process maintenance requests
Enhance website performance and user experience
Comply with legal obligations
We do not sell your personal information to third parties.
We process personal data based on:
Your consent
Contractual necessity
Compliance with legal requirements
Legitimate business interests (e.g., security, fraud prevention)
We may share your information with:
Service providers (payment gateways, hosting providers, SMS/email platforms)
Property owners or managers, when required for tenancy or applications
Regulatory authorities, if required by law
Third-party analytics providers
All third parties are required to keep your data confidential and secure.
We use cookies to:
Improve user experience
Remember preferences
Analyse website traffic and usage
Enhance platform functionality
You can adjust cookie settings in your browser, but some features may not function properly.
We implement industry-standard security measures to protect your information, including encryption, access controls, and secure servers.
However, no online transmission or storage system is 100% secure. You share information at your own risk.
We retain personal data only as long as necessary for:
Providing Services
Legal or regulatory requirements
Resolving disputes
Security and fraud prevention
You may request data deletion as described below.
Depending on your region, you may have the right to:
Access your personal information
Update or correct your information
Request deletion of your data
Withdraw consent
Restrict or object to processing
Request data portability
To exercise these rights, contact us using the details below.
Our Services are not intended for individuals under 18 years old. We do not knowingly collect data from minors. If we discover such data, we will delete it promptly.
Our website may contain links to external websites. We are not responsible for their privacy practices or content. We encourage you to review their policies before interacting with them.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our Services indicates acceptance of the updated policy.